At MGLine, your privacy matters. This policy explains exactly what personal data we collect when you use our sports betting, live casino and slot games platform, how we use it, who we share it with, and what rights you have over your own information. We have kept the language straightforward so you can read it without needing a legal dictionary.
All data transmitted between your device and MGLine is encrypted. Account credentials, payment details and personal information are stored with industry-standard security controls in place.
MGLine does not sell, rent or trade your personal data to any third party for their own marketing purposes. Your information is used to operate your account — nothing else.
You can request access to your data, ask for corrections, or request deletion of your account data at any time by contacting MGLine support directly.
We only collect the data we genuinely need to run your account, process PKR transactions and improve your experience on the platform. No unnecessary data is gathered.
This policy tells you clearly what data we collect, why we collect it and how long we keep it. No vague language or buried clauses — just plain, honest information.
We verify identity to ensure the platform is used only by adults aged 18 and above. Identity data is handled with the highest level of care and is never used for purposes beyond verification.
Please read this policy carefully. By registering an account with MGLine or using any part of our platform — including sports betting on Cricket, PSL or Football, live casino, slot games or the MGLine app — you confirm that you have read and understood this Privacy Policy. If you do not agree, please do not use the platform.
MGLine is an online entertainment and sports betting platform accessible at mgline.pro and through the MGLine mobile app. When this policy refers to "MGLine", "we", "us" or "our", it means the MGLine platform and the team operating it.
MGLine is built specifically for adult users in Pakistan. The platform supports PKR as the sole operating currency and accepts deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods available to Pakistan-based players.
For any questions about this privacy policy or how your data is handled, you can contact us through the support channel listed at the end of this document. We aim to respond to all privacy-related queries promptly.
We collect personal data in two main ways: information you provide to us directly, and information collected automatically as you use the platform.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | JazzCash / Easypaisa account, bank account details | Deposit & withdrawal setup |
| Account Data | Username, password (hashed), account preferences | Registration & ongoing use |
| Verification Documents | CNIC copy, payment method screenshots | KYC verification requests |
| Communications | Support chat logs, emails sent to support | When you contact support |
MGLine uses your personal data only for the purposes set out below. We do not use your data for any purpose that is incompatible with the reason it was collected.
MGLine processes all transactions in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or another supported payment method, we collect the payment details necessary to process that transaction.
Payment data is handled with the highest level of security. MGLine does not store full card numbers or mobile wallet PINs on our servers. Payment processing is handled in partnership with trusted payment service providers who operate under their own privacy and security standards.
Transaction records — including the amount, date, payment method type and reference number — are retained for the period necessary to meet our operational requirements and to handle any disputes or queries. Full payment instrument details (such as a bank account number) are retained only as long as needed for the active use of your account.
MGLine does not sell your personal data to third parties. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.
All third-party service providers who process data on behalf of MGLine are required to handle that data securely and to use it only for the specific purpose for which it was shared.
MGLine uses cookies and similar tracking technologies on the website and within the app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how users interact with the site.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Keep you logged in, maintain session state, process transactions | No — required for the platform to function |
| Functional | Remember your language, odds format and display preferences | Yes — via browser settings |
| Analytics | Understand which pages and features are most used; improve the platform | Yes — via cookie preferences |
| Security | Detect unusual login patterns and protect against account takeover | No — required for account security |
You can manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not prevent you from using the core platform features, but some preferences may not be saved between sessions.
MGLine retains your personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal and operational obligations. The table below gives an overview of our standard retention periods.
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of the account plus 5 years after account closure |
| Transaction records (deposits, withdrawals, bets) | 7 years from the date of the transaction |
| KYC documents | Duration of the account plus 5 years after closure |
| Support communications | 3 years from the date of the last communication |
| Device and technical logs | Up to 12 months from collection |
| Marketing preferences | Until you update or withdraw consent |
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
You have a number of rights in relation to the personal data MGLine holds about you. These are explained below. To exercise any of these rights, contact MGLine support and we will respond within a reasonable timeframe.
You can request a copy of all personal data MGLine holds about you. We will provide this in a clear, readable format.
If any of your data is inaccurate or incomplete, you have the right to request a correction. You can update most details directly in your account settings.
You can request deletion of your personal data. Note that some data must be retained for legal and fraud-prevention reasons even after account closure.
You can ask MGLine to limit how we use your data in certain circumstances — for example, while a complaint or correction request is being investigated.
You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.
Where we process your data on the basis of your consent — such as marketing communications — you can withdraw that consent at any time through your account settings.
MGLine takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration or destruction.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact MGLine support immediately and change your password.
MGLine is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, you are required to confirm that you are 18 or older, and MGLine may request proof of age at any time.
If you are a parent or guardian and believe that someone under 18 has registered an account with MGLine, please contact us immediately. We will investigate and, if confirmed, close the account and delete the associated personal data as far as legally permissible.
We also recommend that parents and guardians use parental control tools available on mobile devices and home networks to restrict access to betting and gaming platforms for minors.
MGLine may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
Where changes are significant, we will make reasonable efforts to notify registered users — for example, via an in-app notification or to the email address registered on your account. However, it remains your responsibility to check this page periodically.
Your continued use of MGLine after any updates to this policy are published constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how MGLine has handled your personal information, please get in touch with our support team.
For more information about your account, betting rules and responsible gaming tools, visit our FAQ page or read our Terms and Conditions. If you need help managing your betting habits, our Responsible Gaming page has tools and guidance to help you stay in control.
Create your free account today and enjoy sports betting on Cricket, PSL, Football and Esports — plus live casino and slot games — all in PKR via JazzCash or Easypaisa. 18+ only. Play responsibly.
18+ Only | Play Responsibly | Your Data Is Safe